At The Pocket Blade, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website thepocketblade.com or make a purchase.
1. Information We Collect
We collect information in various ways when you interact with our site, including:
- Personal Information: When you create an account, place an order, or contact us, we may collect information such as your name, email address, phone number, billing and shipping address, and payment details.
- Automatically Collected Information: Our site may use cookies, log files, and other tracking technologies to collect information about your browsing behavior, IP address, device type, and browser type.
- Third-Party Data: We may receive information about you from third parties, such as payment processors or social media platforms, when you engage with our site through these channels.
2. How We Use Your Information
We use the information we collect in the following ways:
- Order Processing: To process and fulfill your orders, including sending you notifications about your order status.
- Customer Support: To respond to your inquiries, provide customer service, and resolve any issues you may encounter.
- Marketing Communications: With your consent, we may send you promotional emails and updates about new products, special offers, or events.
- Website Improvement: To enhance our website, products, and user experience based on your feedback and usage patterns.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners in the following circumstances:
- Service Providers: We may share your information with service providers who assist us in operating our website, processing payments, and delivering orders.
- Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Data Security
We implement a variety of security measures to protect your personal information. This includes using SSL encryption for data transmission, secure servers, and restricted access to your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have the right to:
- Access and Update Your Information: You can review and update your personal information by logging into your account.
- Opt-Out of Marketing Emails: You can unsubscribe from our marketing emails by following the unsubscribe link in any promotional email you receive.
- Request Data Deletion: You may request the deletion of your personal data by contacting us at sales@thepocketblade.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
The Pocket Blade does not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected data from a child under 18 without parental consent, we will delete that information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: sales@thepocketblade.com
Address: Oshawa Flea Market, 555 Simcoe Street South, Oshawa.